Digital sales systems for SMEs

Services

Helda Solutions helps small and medium-sized businesses set up their digital sales system to attract more suitable new customers and turn buyers into loyal repeat customers. On this page you will find an overview of our most important service packages.
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Service package 1

Analysis & Foundation

Clarity before you invest
We will review your existing setup and lay the foundation for all further steps.

What we do (excerpt):

  • Analysis of your website and online shop from your customers' point of view.
  • Review of your online advertising (e.g., Google, Social Ads) and its effectiveness.
  • Documenting today's customer journey: from first contact to regular customer.

What you will receive:

  • an understandable summary of strengths and weaknesses,
  • specific recommendations on where you are missing out on revenue,
  • a prioritized plan for the next 3-6 months.
More on analysis & foundation
Service package 2

New customer acquisition (performance marketing)

More relevant inquiries, not just more clicks.
We set up targeted campaigns and link them to relevant pages on your website or in your shop.

What we do (excerpt):

  • targeted campaign setup (e.g. Google, social media).
  • Creation or optimization of landing pages and offer pages.
  • Ongoing evaluation and improvement of the campaigns.

What you will receive:

  • more suitable prospects and inquiries,
  • simple key figures on costs and results
  • Clarity on which measures are worthwhile.
More on acquiring new customers
Service package 3

Website & online shop

Pages that sell your offer
We transform your website or shop into a clear, sales-driven hub for your digital sales system.

What we do (excerpt):

  • Concept and structure of the most important pages (e.g., Start, Offers, Products).
  • Texts and elements that build trust and lead to action.
  • Technical optimization for speed, mobile use and measurability.

What you will receive:

  • Pages where visitors can quickly understand your offer,
  • clear ways to inquire or buy,
  • a stable foundation for all advertising measures.
More about the website & online shop
Service package 4

Customer Journeys & Existing Customers

Buyers become loyal regular customers.
We plan targeted communication strategies to keep customers coming back, to encourage repeat purchases, and to recommend you to others.

What we do (excerpt):

  • Welcome routes for new customers.
  • Follow-up purchase and cross-sell routes for subsequent business.
  • Reactivation campaigns for previous customers.
  • Simple newsletter formats that you can use regularly.

What you will receive:

  • Increased customer loyalty and more repeat purchases
  • structured communication instead of individual actions,
  • a system that works for you in the background.
More about Customer Journeys
Service package 5

Systems, Tools & Key Performance Indicators

The technology in the background, simple and clear
We combine website, shop, email tool and customer data into a system that you can understand and control.

What we do (excerpt):

  • Selection and setup of suitable systems (e.g., email, CRM).
  • Setting up interfaces between the website/shop and systems.
  • Definition of fewer, but more meaningful key performance indicators and simpler dashboards.
  • Training your team for everyday use.

What you will receive:

  • a system that meaningfully collects and connects data,
  • Clear overviews instead of numerical chaos,
  • greater certainty in decisions regarding marketing and sales.
More about systems, tools & data

Accompanying services

Sparring, workshops and ongoing support
In addition to the packages, we support you with:

  • strategic sparring sessions,
  • Workshops on offers, target customers and customer journeys,
  • ongoing support for optimization and further development.

Here you can find further details about accompanying services.

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How to find the right package

Three simple steps

1. Initial consultation
We'll talk about your goals and your current situation.
2. Recommendation
You will receive a suggestion for which packages or combinations make sense for you.
3. Start
We define the scope, timeframe and roles – and begin with the most important steps.
Get in touch and let's find out which service package will best advance your digital sales system.